Special Service Pricing and Fees

Having trouble buying the things you want online? With Assisted Purchase, you tell us what items you want, where to buy them and we'll take care of the rest! Now you don't have to worry about any country restrictions or payment roadblocks.

Consolidation is a process where we take packages and combine them into one box. Combining packages economizes space and weight, which can save you up to 80% on shipping costs.

Sometimes you need more than generic shipping for your items, that's why we offer Other Instructions. Other Instructions can cover anything from additional packing for security to filling out your customs declaration for you. We've listed a few of our most popular Other Instructions.

If you request this service, we will use the packing slips from retailers that come with your items to fill out your US Customs Declaration. You can request this service for any package or consolidation you ship with Shipito.

With Express Processing your package will jump to the front of the processing queues. This means your package gets VIP treatment. Faster photos, consolidation, other instructions and out the door quickly.

We’ll take 1-3 exterior photos of every package received - we want you to be able to see exactly what was delivered. You can also order additional photos of your items or the box serial number to be sure your items arrived safely. Packages containing more than 5 items will require a flat fee of $15 for every half hour of work performed.

Some carriers require insurance, some don't, it's usually a good idea. We offer Shipping Insurance to insure the value of your package in case of damage or theft in-transit up to the value stated on your customs declaration. Insurance starts at $3 USD Please Note: Content photos are required with the purchase of insurance.

When shipping a fragile item or if you just want some extra security, you can request Extra Packing Material. We offer extra bubble wrap, tape, fragile stickers or security tape. Let us take the worry out of the shipping of rare or valuable items. Complete bubble wrapping for individual items is available via Special Request.

Overweight packages will incur a Heavy Package Surcharge fee starting at $10. Please contact customer service for the exact fee and carrier availability for any overweight packages. See Package FAQ for details.

Package Storage is FREE for the first 7 days. Expired packages will then start to accrue daily storage fees. Customers with Premium Membership receive 45 or more days of Free Storage depending on their rewards level.