Getting Started
Learn how to become a Shipito member.
Shipito University is our knowledge bank to help you navigate through your account and ship your packages. With each short video you will learn more about how Shipito works and how to navigate through your account.
Below are a series of videos to teach you how to use your Shipito account to shop in the US along with a link to our FAQ's and Prohibited and Limited items for shipping. You can start shopping and shipping with confidence knowing all you can about how to use your Shipito account. Have a suggestion for a video? Let us know at Marketing@shipito.com.
| Getting Started | Support | Packages, Payment and Services | Rewards and Affiliates |
Prohibited and Limited Shipping Guidelines
2021-03-29
How to get the best deal with Shipito
2021-03-29
How To Create An International Phone Number
2021-03-29
How to Start Shopping in the USA
2021-03-29
How to Complete your US Purchase
2021-03-29
How To Get a Free USA Address
2021-03-29
How to find your Shipito address
2021-03-29
How to add your home address
2021-03-29
How to fill out the Customs declaration form
2021-03-29
Unblock websites blocked or censored in your country for FREE with HOLA!
2021-03-29
How to make an Assisted Purchase
2021-03-29
What Are Shipito Notifications?
2021-03-29
How to Call Shipito Support
2021-03-29
How to change your shipito membership plan
2021-03-29
How to know when my assisted purchase is completed
2021-03-29
How to fill out Form 1583
2021-03-29
How to contact Shipito via Live Chat
2021-03-29
How to open a support ticket
2021-03-29
How to Add and Verify Your Card with Shipito
2021-03-29
What Is A Shipito Fast Mail Out?
2021-03-29
How to save money by setting your incoming package preferences
2021-03-29
How to Return a Package to the Store
2021-03-29
How many days can I store my package
2021-03-29
How to Purchase More Storage Time For My Shipito Package
2021-03-29
How To Use The Shipito Shipping Calculator
2021-03-29
How To Split A Single Package Into Multiple Packages
2021-03-29
How To Create A Virtual Prepaid Card With US Unlocked
2021-03-29
How to request a consolidation
2021-03-29
Shipito Package Storage
2021-03-29
How to Add an Additional Service to Your Package
2021-03-29
How to Ship a Package
2021-03-29
How to Track Your Package
2021-03-29
How do refunds work
2021-04-29
How do refunds work with a credit card
2021-04-29
How do refunds work with Boleto
2021-04-29
What Are Dangerous Goods and How to Ship Them
2021-04-29
How do refunds work with PayPal
2021-04-29
How do refunds work with Bitcoin
2021-04-29
What is Shipito Referral program?
2021-03-29
How to make money from the Shipito Affiliate Program
2021-03-29
What is Shipito Member Rewards?
2021-03-29
Common questions
We have collected answers to some of our most frequently asked questions. Please click on the category icon to find the answer to your question.
Packages
Where you will find package and warehouse processing info.
Prohibited Item List
Important! Learn what can be shipped to your country before you shop.
Account navigation
Understand your account and get familiar with membership options.
Shipping & Tracking
Find out how to get updates on package tracking and delivery.
Customs, Duties and GST
Learn more on customs requirements, EEI forms, Duties and Taxes to be paid.
Services
Learn more about services available for your shipments.
Payments
Which payment methods or local currencies does Shipito support?
Claims, Insurance and Refunds
Report a package lost, stolen or damaged.
Affiliate
Join the Shipito affiliate program and learn how earn money for each new member you refer!
